FAQ's

If you have a medical emergency, dial 911 or go to the nearest emergency room facility. Please remember to always carry your SHIP membership card with you.

If you have a medical emergency, dial 911 or go to the nearest emergency room facility. If you require medical attention, but are unable to use UHS, click Find “In-Network” Providers. Please remember that covered services at “In-Network” providers are subject to any deductible, coinsurance, or copayment responsibilities on your plan.

SHIP contracts with The Alliance and First Health so that members have access to a nationwide network of providers at a discounted rate. This means that treatment costs are lower for you when you utilize one of these “In-Network” providers. Please note that a referral is not necessary for services not offered at UHS.

\"Out of Network\" refers to a provider which has no special agreement with SHIP. Because there is no agreement, treatment costs and your deductible and co-insurance responsibilities are higher. However, it is unlikely that you will need to use an \"Out-of-Network\" provider unless you are overseas.

Specific plan benefits can be verified by contacting the SHIP claims administrator, Consolidated Health Plans, at 1-877-657-5031. Please remember that covered services may still be subject to a deductible, coinsurance and/or copayment. All benefits are payable in accordance with the Plan Documents which can be viewed online. Plan exclusions are also detailed in the Plan Documents.

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